One question that haunts every manager: how can you motivate your employees to take that extra step every time?
Some like to use these old-school tactics however it can sometimes work reserve and you could end up demotivating them.
Here is what we suggest. Try to create an environment where employees have the option of professional development. If they are curious to learn more, they will grow. They will want to take that extra step every time, it will become natural for them.